Terms of Service

Terms of Service Agreement

For Roots of Nature. Welcome to Roots of Nature. These Terms govern your legal relationship with the platform. By using the website or purchasing from it, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Eligibility & Legal Consent

By using this website, you confirm that you have reached the legal age in your country of residence, or that you use the website under the supervision of a legal guardian. If you do not agree with any part of these Terms, you must stop using the website immediately.

2. Medical Disclaimer & Products

As we offer natural and personal care products, we emphasize the following:

• Not medical advice: All content (text, images, product descriptions) is for informational and educational purposes only and does not constitute diagnosis, treatment, or medical advice as a substitute for professional consultation.
• Results may vary: Reported outcomes are based on prior user experiences and may differ from person to person depending on body type, health condition, and adherence to usage instructions.
• Sensitivity & use: You are responsible for reading ingredients carefully to ensure you are not allergic. We recommend patch-testing on a small area of skin before full use.
• Claim wording: Our products may "help", "support", or "contribute to" improvement. We do not promise magical cures or guaranteed medical results.

3. Accuracy of Information & Pricing

• We use reasonable efforts to ensure product information and pricing are accurate; however, technical or typographical errors may occur.
• We reserve the right to change prices, product descriptions, or availability at any time without prior notice.
• If there is a pricing error for an order you placed, we will contact you to correct the order or cancel it and refund you in full.

4. Orders & Payments

• Placing an order via the website or WhatsApp is an offer to purchase; a contract is formed only after we accept the order and send shipping confirmation.
• We use secure, encrypted payment gateways. We are not responsible for errors resulting from incorrect information provided by the customer (e.g., shipping address or phone number).

5. Acceptable Use Policy

• Using the website for any unlawful purpose or in a way that violates others’ privacy.
• Attempting to hack the system, inject malware, or disrupt website servers.
• Submitting abusive, misleading, or IP-infringing content through our contact channels.

6. Intellectual Property

All content on this website, including the Roots of Nature brand, logos, designs, images, and text, is our exclusive intellectual property or that of our licensors. You may not copy or reproduce any part for commercial purposes without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Roots of Nature and its staff are not liable for incidental or indirect damages arising from:

• Use of, or inability to use, the website.
• Individual reactions to products (including allergies) if usage instructions are not followed.
• Shipping delays caused by third parties (carriers) or circumstances beyond our control (force majeure).

8. Indemnification

You agree to indemnify and hold the store harmless from any claims or legal costs (including attorneys’ fees) arising from your breach of these Terms or unlawful use of the website.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Your continued use of the website after updates are posted constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of (insert country/jurisdiction). The courts of that jurisdiction shall have exclusive authority to resolve any disputes arising from these Terms.

11. Contact Us

For any questions about these Terms, please contact us:

• Email: info@rootsps.shop
• Subject: "Terms Inquiry"